THE time Nelson Mandela Bay residents spend in queues at both the Uitenhage and Korsten Traffic and Drivers Licensing Department has been lessened following repairs to seven Live Capturing Units (LCUs).
Nelson Mandela Bay Municipality (NMBM) member of the mayoral committee for safety and security, Councillor John Best, said at a media briefing on Friday that this important development will ensure that more people can be assisted on a daily basis.
â€œWe used to service between 350 and 400 people per day with the three machines.
â€œFollowing the intervention, we will now be able to service up to 600 people per day.
â€œThis is almost double the number of people which means queuing times will be cut in half.
â€œIt is important to clarify that the Department of Transport is responsible for the provision and the maintenance of the LCU and Live Enrolment Units (LEUs), used to book appointments and to issue and renew driversâ€™ licenses,â€? he said.
â€œThese units are outdated and the department has difficulty finding replacement parts for it, which affects our turnaround times.
â€œI continuously raised this matter with the department since we received numerous complaints from the public.
â€œThe department informed us that a new tender will be adjudicated in August.
â€œThey also sent technicians this week in response to our continuous plight in Nelson Mandela Bay, Humansdorp and surrounding areas to fix our machines.
â€œAs a result six additional machines are now operational at the Korsten Traffic and Licensing Centre and another at the Uitenhage Traffic and Licensing Centre.â€?
Owing to the fact that not all eight LCUs were operational, trained staff were deployed elsewhere.
Acting head of traffic and licensing, Andrew Moses, said since more machines are now available, the current staff complement will be supplemented.
â€œWe will engage with those staff members, who are already trained, to ensure a faster turnaround time.
â€œWe want this to be in place before the new tender is in place,â€? said Moses.