TRAFFIC departments in Nelson Mandela Bay have been operating in chaotic circumstances for some time and are slowly getting worse.
The PE Express has received a number of complaints about poor service at the various traffic departments in the metro.
Two of the main issues at the moment are the fact that the Uitenhage Traffic Department cannot currently issue professional driving permits (PDPs) due to a broken machine, and the extremely long queues for eye tests at the Korsten Traffic Department.
The latter has been a problem for a very long time.
However, last year the municipality added four additional eye-testing devices to the only one that was working in an effort to ease the waiting period in the queues.
This means that the Korsten Traffic Department has a total of five eye-testing machines, however, customers claim that there are only two manned stations for eye tests. Recently, the line ran all the way into the parking lot.
A customer, who wished to remain anonymous, said, â€œThe Nelson Mandela Bay Municipality (NMBM) has been promising a solution to the problems for months, but things only seem to be getting worse.â€?
Municipal spokesperson Mthubanzi Mniki said that this is a nationwide problem of the national Department of Transport, which is currently experiencing a challenge with a shortage of equipment.
â€œThe NMBM performs the function and provides traffic department services on behalf of the national department,â€? Mniki said.
â€œThere are currently no spares available for the equipment and there is currently a national tender out for the new equipment to replace the faulty equipment.
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