Dean Biddulph writes:
I regret that not all areas of Summerstrand are being supplied yet and agree that affected residents have every right to feel angry and frustrated.
The Herald this morning indicated that Parkridge has no water and that parts of other areas including portions of Summerstrand had yet to be restored.
The ward office contacted Barry Martin, head of water for the metro this morning to try and ascertain exactly when this portion of Summerstrand will be back on line and was informed that whilst the pipe has been repaired, that the reservoirs are still being recharged. The reason why Gelvandale and Summerstrand are among the last to be reconnected is because both areas are located at the end of metro supply lines and as such, will receive reticulation last.
Martin also indicated that because so many residents are continuing to draw off water excessively, this is causing further delays. Officials are holding an urgent meeting this morning to assess the supply situation and will be redirecting water where possible to ensure that all areas are back up today.
Once again I sincerely regret the inconvenience and assure you that the metro is doing all that it can to restore normal supply to all areas. Once again, for any information, please call the JOC on 0800 20 50 50 or the ward office on 041 585 0515.