To see how hard working Ward Councillors go about their jobs, see Ward 9 councillor, Heinrich Muller’s newsletter below.
You may contact Ward 9 using the contact form at the bottom of this report.
1. ACCOUNT PROBLEMS
Our office has been inundated with complaints from residents who have not received their municipal statements for May/June 2013. We received the following correspondence from Cllr de Andrade:
“Statements for the month of May 2013 were posted timeously and should have been received by the account holders.
This directorate can unfortunately offer no explanation for the late receipt thereof, other than that the problem could have rested with the postal services.
Statements are processed approximately on the 24th of a month and posted from Johannesburg approximately two to three days thereafter.
Should you not receive your monthly statement by approximately the 10th of a month, please contact the Customer Care Help Desk on telephone number (041) 506 5555.
Copies thereof can then be forwarded to you.
You can also apply to receive monthly statements via the electronic help desk…”
The abovementioned application form to receive your monthly statements via the electronic help desk is available from my office.
2. STRIKE ACTIONS
After numerous complaints w.r.t. service delivery in the Metro, we were informed that the following departments are currently on strike due to labour disputes:
We have received confirmation today from the Metro that:
“…Following discussions between Management and all parties concerned, the strike at the Supply Chain Management
Read More Here: http://mype.co.za/new/2013/07/july-2013-ward-9-news/