The Durban Company ‘Magic Carpet Clean’ employee Lisa cell phone number 082 902 2262 phoned me very late Friday afternoon and requested a 10 day booking for a Lindo Ngongoma (ID No. given as: 8406025425084 and home address given as: 27 Elizabeth Street, Umkomaas with cell phone number 073 910 9103 and driving an old blue Toyota Corolla registration number NX 13408). They emailed the booking confirmation and asked for an invoice to be sent immediately in order for them to make the payment.
I sent the invoice, an hour later Lisa phoned again and asked for the invoice to be resent saying they are having problems with their internet. No payment confirmation was received by 6:00pm and I cancelled the booking. Around 7:00 pm Lisa phoned to inform me that the lady who was supposed to do the payment left without doing this and that Lindo had now been waiting at a local garage for nearly 2 hours, was desperately tired and would I please be so kind as to accommodate him and payment will be done first thing Monday morning.
For the first time ever against my better judgment felt sorry for the kind Lisa that had tried to hard to sort everything out and said yes …. how stupid and trusting can one person be! He arrived within 15 minutes, made use of the room for Friday, Saturday and Sunday nights.
I NEVER saw him during his stay! This Monday morning as I walked down the passage to switch on the lights for the day I found the keys to his room in the passage and Mister Lindo GONE! Nothing was stolen and the room spotlessly clean but suddenly not one single phone number working and my emails not being answered.
Please be careful and put this company on your black list!
Editor’s Note: Name and address supplied – this Aunty is one of the many whose web site and promotion that I look after and has been in the guest house business for years. Just goes to show that we have to be careful all the time.