Volkswagen was announced by the South African Vehicle Rental and Leasing Association (SAVRALA) as the Manufacturer of The Year for the sixth consecutive year. The announcement was made at the annual SAVRALA gala dinner which also marked the 20th anniversary of the organisation.
Marc Corcoran, President of SAVRALA lauded Volkswagen’s remarkable achievement and added that one had no choice but to respect the consistent and recognised high levels of service given by VWSA to the car rental industry.
Corcoran further commented: “The 2015 Manufacturer of the Year results revealed that Volkswagen has gained advantage over its peers in the key survey category of communication and support.”
Audi received the Silver award as well as the Tutuka award which is a newly created category for small volume and premium brands.
The winners of the SAVRALA awards are decided by the Rental companies such as Avis Budget, Bidvest, Hertz, Europcar /Tempest, First Car, Dollar Thrifty and other rental companies through a scientific and stringent process. SAVRALA members are required to rate 26 motor manufacturers using a survey containing 40 different and targeted questions. The survey cover aspects such as communication, contact with the manufacturer, technical assistance, parts availability and pricing structures.
Thomas Schaefer, Managing Director of Volkswagen Group South Africa said: “We appreciate the recognition by the rental and leasing companies which are one of our key customers. We are also delighted and honoured to be named as the “Manufacturer of the Year” for the sixth consecutive year.”
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